This Privacy Policy explains how Big Drip Spirit Wear collects, uses, and protects your personal information when you visit or purchase from our website.

When you place an order or contact us, we gather certain personal details such as your name, billing and shipping addresses, email address, phone number, and information related to your order. While processing your payment, we do not store your credit card information or any full payment credentials. All payment data is securely handled by our third-party payment processor and is never stored on our servers.

As you navigate the Site, we automatically gather limited technical information, including your IP address, device type, browser type, time zone, cookies, and the pages you visit. This helps us ensure the Site functions properly and improves your overall experience. You can adjust your cookie settings through your browser, though disabling cookies may prevent some features from functioning properly

We use your information to process and fulfill orders, communicate with you about your purchase, and assist with any issues that may arise. Your data also assists us in maintaining site security, preventing fraud, analyzing performance, and complying with legal requirements. If there is a shipping mistake or concern related to your order, keeping your information briefly allows us to resolve the issue efficiently.

To operate effectively, we may share your information with trusted service providers, including payment processors, shipping partners, customer support tools, and analytics services. We do not sell or rent your personal information. In limited cases, we may disclose information when required by law or to comply with legal processes.

We keep your personal information only as long as necessary to fulfill your order and address any related customer service issues. Order-related data is stored for up to 30 days to assist in resolving potential shipping or fulfillment problems. After this time, your personal information is securely deleted from our systems.

Depending on your location, you may have rights regarding the personal data we hold, such as the right to access it, request corrections, request deletion, or obtain a copy. You can exercise these rights by contacting us at support@bigdripedu.com.

We take commercially reasonable measures to protect your personal information. While we aim to secure your data, no online platform can guarantee total security.

We do not knowingly collect personal information from children under 13. If we discover that such data has been collected, we will delete it immediately.

We may update this Privacy Policy to reflect changes in our business, legal requirements, or privacy practices. When updates occur, we will revise the "Last Updated" date at the bottom of this page.

For questions regarding this Privacy Policy or to submit a privacy-related request, please email support@bigdripedu.com.

Last Updated 11/25/2025